KVM Switch Direct
 

 

Frequently Asked Questions

General KVM Questions

  1. What, exactly is a KVM Switch?
  2. So what's the point then?
  3. Do I really need one?
  4. Isn't this a touch insecure?  Won't anybody be able to access my servers?
  5. OK, I'm convinced, but will it work with NT/*nix/BSD .....
  6. I'll need to be able to link some servers over 50 metres away.  I suppose I'll need a separate switch for those?
  7. What's meant by passive / active switches?
  8. What is OSD?
  9. Can I connect my MAC using a KVM switch ?
  10. Can I connect my Sun Workstation using a KVM switch?
  11. Do KVM switches support USB peripherals?
  12. Can my switch be located anywhere, or does it have to be close to the keyboard/mouse?
  13. Will it cause problems if my servers are running different screen resolutions?

General Troubleshooting

  1. When I change servers using my passive switch, my mouse get's disable after switching.  Is it faulty?
  2. I'm getting ghosted images on my 27" Super WonderMonitor using my HyperImageSuperGFXCard II Ultra.

General KVM Answers

Q001: What, exactly is a KVM Switch?
A:  A KVM switch is a Keyboard, Video, Mouse switch which enables you to control two or more computer boxes using a single keyboard, monitor and mouse.

Q002: So what's the point then?
A:  An administrater of most modern networks will have to access multiple servers, maybe an office fileserver, internal web server & proxy and possibly a separate mail server.  A KVM switch will allow the administrator to use any of these from a single set of components in a single area making administration more efficient (as well as much less cluttered!)

Q003: Do I really need one?
A:  If you administer more than one server, yes.

Q004: Isn't this a touch insecure?  Won't anybody be able to access my servers?

A:  It depends on the switch.  Obviously passive switches offer no protection  at all. The Adder range above the AV series offers a programmeable password which can be used to lock the switch. The high-end Rose Electronics and Switchcom switches use separate access rights for each user.  All this should largely be irrelevant as your servers won't be left logged in as the superuser... generally, ...will they?

Q005: OK, I'm convinced but will it work under NT/*nix/BSD....
A:  The majority of switches work invisibly to the host software, allowing them to be used in completely mixed environments.

Q006: I'll need to be able to link some servers over 50 metres away.  I suppose I'll need a separate switch for those?
A:  No you won't.  By attaching a KVM Extender you can run servers up to 200 metres over cat 5 or 1,000 metres over fibre.

Q007: What's meant by passive / active switches?
A:  A passive switch has no active components and is simply hard wired internally between I/O ports. Computers are selected manually using a rotary knob on the face of the switch, It all sounds simple and cheap however passive switches are not really suitable for today's computer applications.

Active switches on the other hand incorporate technology to retain the state of the mice and keyboards connected to them during the switching process and have circuitry to boost the video signal to avoid ghosting. Many active switches are powered by the connected computers through the keyboard cable, whilst others have separate power supplies. Apart from a couple of manual rotary switches hidden away in the deep recesses of this site, all the switches we supply are Active from the cheapest 2 port switch up.

Q008: What is OSD?
A: OSD stands for On Screen Display and is a function which allows you to switch servers using a 'pop-up' menu generated by the switch.  Some switches allow the unique naming of servers for those who have dozens (or even hundreds) to administer.

Q009: Can I connect my MAC using a KVM switch?
A:  Yes.  If your MAC has a USB port this can be done inexpensively for example using the Aten Petite or Rose UKBL-2PU both allow for USB computers although require you to use a PS2 type keyboard. If you need to use your MAC (USB) keyboard, the 2 port Rextron KAG12 or 4 Port Rextron KAG14 are both reasonably priced options. There are more expensive multi platform models available but it is probably best to check with us to be sure they are either necessary or desirable.

Q010: Can I connect my Sun Workstation using a KVM switch?
A:  Yes.  It is possible to connect a Sun using any of the Multi Platform switches from Fujitsu or Rose Electronics.

Q011: Do KVM switches support USB peripherals?
A:  Whilst the majority of KVM switches do not support the use of USB keyboards and mice, Some, for example the 2 port Rextron KAG12 or 4 Port Rextron KAG14 both provide a cost effective solution.

Q012: Can my switch be located anywhere, or does it have to be close to the keyboard/mouse?
A:  In normal use (whatever that may mean), the switch is designed to be situated close to the keyboard, monitor and mouse to allow for the lack of transmit distance from the keyboard.  It can, however be situated at any point between the KMM and the CPU's by using a KVM Extender between the KMM and the switch.

Q013: Will it cause problems if my servers are running different screen resolutions?
A:  No.


General Troubleshooting

Q901: When I change servers using my passive switch, my mouse no longer works after switching.  Is it faulty?

A:  This is a well known problem with certain operating systems and passive switches.  It is not a fault of the switch, more the fault within the drivers of the mouse which are unable to detect when a PS2 mouse has been plugged in after the OS has gone through its initialisation upon booting.  (It is also known Linux doesn't suffer from this problem)


Q902: I'm getting ghosted/blurred images on my 27" Super WonderMonitor using my HyperImageSuperGFXCard II Ultra.
A:  When running high resolutions / refresh rates over KVM switches it is considered essential to use the higher-grade coaxial cables for the monitor connections, even on short runs.  You probably have a standard cable kit.  The problem my be remedied by a simple cable change, however you should check the specification of your switch to ensure that it is capable of providing the video bandwidth you are demanding from it.

 

 

 

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